Terms of Use and Disclaimer

These terms and conditions set out the full terms governing your use of the website of STEVE GRANT PLUMBING & HEATING LIMITED (“we”, “us”, “our”) and its related international websites (the “Website”). By accessing and using this Website, you agree to be bound by these Terms of Use. Our Personal Data Privacy Statement and Privacy Policy are incorporated into these Terms as if set out in full. Please read these Terms carefully. Your continued use of the Website following any updates constitutes acceptance of the revised Terms.

The Website is owned by STEVE GRANT PLUMBING & HEATING LIMITED (the “Company”) and its licensors. These Terms apply to the Company’s subsidiaries, employees and agents.

The Company reserves the right to amend these Terms without prior notice. You should check this page regularly for updates.

All content and information on this Website is for general reference only and reflects personal opinion. It does not constitute an offer, invitation, inducement, advice, recommendation or solicitation. All investment or business decisions are made at your own risk.

You acknowledge that all content on this Website is protected by copyright and other intellectual property rights.

Limitation of Liability

You may not use, modify, reproduce, disclose, adapt, publish or transmit the Website or any of our creative works, course materials, videos or intellectual property without our prior written consent. You agree not to post or transmit illegal, threatening, abusive, defamatory, invasive of privacy, obscene or offensive material on our communication systems or platforms. You further agree not to encourage conduct that would amount to a criminal offence, civil liability or breach of law.

You acknowledge that the Website and our services (excluding courses) are governed by the laws of England and Wales (“Applicable Laws”). You agree to comply fully with Applicable Laws. You are responsible for verifying the accuracy of all personal information and supporting documents submitted to us.

If you breach these Terms, you shall be liable for all losses, claims and costs incurred by the Company, its officers, directors, agents or clients. We reserve the right to pursue legal remedies.

If any conflict arises between you and the Company during or after your use of our services (including online or offline courses), including offering similar training outside our programmes, we may terminate your membership and access to our services without notice or refund.

Our courses include learning activities. You are advised to obtain appropriate insurance for personal or third‑party risks. You are solely liable for any third‑party losses arising from your actions.

Service Modifications

We reserve the right to modify, suspend or terminate any online or offline services or products without prior notice. We are not liable to you or any third party for such changes.

Disclaimer and Limitation of Liability

The Website and our communications contain general information about services, products and events. While we endeavour to ensure accuracy, we make no express or implied representations, warranties or guarantees regarding accuracy, completeness or suitability. We accept no liability for errors, omissions or inaccuracies, and will not compensate for any direct or indirect loss or damage arising from reliance on this information. All decisions are made at your own risk.

We reserve the right to refuse applications for our services, including membership, without notice or reason. All software and trading tools provided remain the sole property of the Company. We accept no liability for any loss, damage or injury arising directly or indirectly from their use.

Once registered, course changes are generally not permitted. Requests must be submitted at least 14 working days before the start date in writing or email, with valid supporting evidence. False information will result in rejection without appeal.

Fees paid are non‑refundable in all circumstances, including website maintenance, adverse weather, illness, personal reasons or unforeseen events. No refunds or compensation will be offered.

During offline courses, if public health emergencies or infectious disease outbreaks occur, the Company will follow official guidance. We accept no liability for resulting disruptions.

Any breach of these Terms will result in immediate and permanent termination of your access to our services.

Intellectual Property

All data, text, images, graphics, software, video and materials (the “Content”) displayed on the Website or our platforms are owned or licensed by the Company and protected by copyright, trademarks and intellectual property laws. The Company owns all rights in the selection, arrangement and enhancement of the Content. You may download or print Content for personal, non‑commercial use only. You may not modify, publish, redistribute or create derivative works without our prior written consent.

Governing Law and Jurisdiction

These Terms and our services (excluding courses) shall be governed by the laws of England and Wales. You agree to submit to the non‑exclusive jurisdiction of the courts of England and Wales.

General Terms

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force.

No failure to enforce these Terms shall constitute a waiver. All waivers must be in writing and signed by an authorised representative.

Notices under these Terms must be in writing and delivered by post or email. Headings are for convenience only. Words in the singular include the plural and vice versa.

Company Name: STEVE GRANT PLUMBING & HEATING LIMITED

Address: 788-790 FINCHLEY ROAD, LONDON, NW11 7TJ, UNITED KINGDOM